![]() I could barely walk from the shock of everything, but when I arrived at the police station they told me Crunch should have called them to the location to come help me and not tell me to walk to a police station on my own. Instead, they told me to go on my own sometime to the police if I wanted to do anything legally. They didn't contact the police or medical help for me. They did fill out an incident report in the manager's office, but they didn't offer any other help or assistance. I literally couldn't function or believe it happened to me. I went to the Crunch staff after it happened because I was having an emotional breakdown. Everything happen very quickly in that locker room and changed my life forever. I got into the locker room and I was sexually assaulted by a guy I didn't know. I decided to come to Crunch 23rd Street and do a workout around the middle of the day, so I could enjoy the rest of my birthday and celebrate in the afternoon/evening. On September 8, 2016, it was my birthday. No one at Crunch cares that I was sexually assaulted. I will be reporting this business to the better business bureau and having my lawyer take all bank proof to file a claim because i didn't enter the banking info i handed my card over to your Manager if she made a mistake that out of my hands and not my fault. So apparently your Director of membership advisors Ms.Henry must have typed in the wrong debit card information being that my account was closed and banks block the cards immediately not allowing transfers to go through so that mistake from your behalf is costing me my money. I have showed proof in my bank account associated with the card I provided on my date of enrollment apparently no refund has been issued into my account as I have the proof. ![]() Very quick in taking your money yet not responsible when it comes to returning that which is owed to you.Ĭrunch is quick to reply to a review but not practical when it comes to emailing or calling a member who has a complaint when money is owed to him. You have to show up in person only to get more excuses to waste your time without them resolving anything. No one wants to take accountability, management never returned a call in 3 weeks even with weekly calls to follow up. I canceled a membership by the book and management and the billing department give you a run around as to never return the refund you're entitled to within the companies own guidelines. Enrollment in these plans depends on the plan’s contract renewal with Medicare.Crooks to say the least. Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a Medicare-approved Part D sponsor. Renew Active premium gym and fitness location network only available with certain plans. Access to gym and fitness location network may vary by location and plan. The Renew Active program varies by plan/area. The information provided through these services is for informational purposes only and is not a substitute for the advice of a doctor. UnitedHealthcare is not responsible for the services or information provided by third parties. AARP® Staying Sharp is the registered trademark of AARP®. Participation in AARP® Staying Sharp and the Fitbit® Community for Renew Active is subject to your acceptance of their respective terms and policies. Certain services, classes and events are provided by affiliates of UnitedHealthcare Insurance Company or other third parties not affiliated with UnitedHealthcare. Equipment, classes, personalized fitness plans, caregiver access and events may vary by location. Renew Active includes standard fitness membership. Consult your doctor prior to beginning an exercise program or making changes to your lifestyle or health care routine. ![]() Participation in the Renew Active™ program is voluntary.
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